The a16z Show

2022 was a breakout year for AI. While machine learning had already been integrated into applications for millions of users, for many, these tools still felt like their first real-world encounter with AI. As AI continues to revolutionize industries, CEOs are discussing how to integrate this new superpower. They are also considering important questions around data privacy, competition, cost, accuracy, and speed. In today's episode, we talk with Cresta, Hex, and Sourcegraph, three companies at the forefront of integrating AI into their existing products. From navigating data privacy concerns to optimizing accuracy and managing costs, these leaders are navigating the complexities of this new superpower. Topics Covered: 00:00 - Introduction 02:51 - How AI can enhance customer service 08:26 - Using AI to shape data and analytics 09:33 - Solving the challenges on contextual understanding 12:01 - Giving AI the right information and context 13:31 - Tools that help build language Models (LLMs) 15:39 - Building open source tools 18:40 - Constructing prompts 22:26 - How do you differentiate? 23:48 - Customization as a moat 25:26 - Privacy challenges 29:14 - Language models and search engines 30:41 - Cost and pricing of models 32:48 - What does the contact center look like in 2028? Resources: Find Barry McCardel on Twitter https://twitter.com/barrald Find Beyang Liu on Twitter: https://twitter.com/beyang Find Zayd Enam on Twitter: https://twitter.com/zaydenam Recent AI episodes: From Promise to Reality: Inside a16z's Data and AI Forum Beyond Avatars: How AI is Reshaping Online Identity Unlocking Creativity with Prompt Engineering Stay Updated:  Find a16z on Twitter: https://twitter.com/a16z Find a16z on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see     Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most people don’t need a reminder of the state of healthcare in America. But it’s not just the consumer that’s hurting.  Medical debt is increasing, billions are lost in unpaid claims, hospitals are in the red, service prices can range up to 30x….  In this episode, a16z GPs Julie You and David Haber explain where the healthcare system breaks down and how the three party system — between payors, providers, and consumers — can be rethought through the lens of Fintech. Learn more about Healthcare x Fintech here: https://a16z.com/healthcare-meets-fintech/ Topics Covered: 00:00 - Introduction 02:50 - The intersection of healthcare and fintech  05:40 - The problems within US healthcare  09:00 - The stats behind US healthcare 12:10 - Where do the problems stem from in healthcare? 15:50 - New opportunities and regulatory changes 17:50 - Pushback on regulations 19:40 - Provider and patient models and transparency 21.10 -  The ‘No Surprises Act’ and the ‘Cures Act’ 23:20 - Applying fintech infrastructure to healthcare 26:00 - Example: how Juniper in embedding fintech in healthcare 30:10 - Opportunities in the healthcare/fintech market 33:05 - Payvidors unbundled  34:55 - The financial operating system for healthcare 37:40 - How founders can approach the problems 39:23 - The investor standpoint on company opportunities 41:00 - Unsolved problems in the market 45:25 - The bridge between start-ups and incumbents  47:20 - Healthcare incumbent stats   48:50 - The window of opportunity for healthcare and fintech Resources: Read the article ‘Healthtech x Fintech’s Biggest Prize: The Financial Operating System for Healthcare: https://a16z.com/2023/02/07/healthtech-x-fintechs-biggest-prize/ Read the article ‘ Payvidors, Unbundled: Opportunities in Healthcare Fintech’:https://a16z.com/2022/06/01/payvidors-unbundled-opportunities-in-healthcare-fintech/ Find Julie on Twitter :https://twitter.com/julesyoo Find David on Twitter: https://twitter.com/dhaber Stay Updated:  Find a16z on Twitter: https://twitter.com/a16z Find a16z on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures. Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Nvidia’s CEO Jensen Huang declared in a recent keynote, “we are in the iPhone moment of AI.” This special episode will give you an inside look into a16z’s Data and AI Forum, hosted the day GPT-4 came out, featuring many of the most influential builders in the space – from the companies building foundational models like OpenAI to those building the underlying infrastructure like AWS.   Resources: Check out CoactiveAI: https://coactive.ai/ Check out CharacterAI: http://character.ai/ Check out Hex: https://hex.tech/ Follow Cody on Twitter: https://twitter.com/codyaustun Follow Myle on Twitter: https://twitter.com/myleott Follow Barry on Twitter: https://twitter.com/barrald   Stay Updated:  Find a16z on Twitter: https://twitter.com/a16z Find a16z on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures. Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In a recent episode, we delved into the first wave of technology that was used to create digital influencers like 'Lil Miquela back in 2016. Fast forward to today, we're presented with a whole new set of tools that enable almost anyone to build their own digital influencer.  In this episode, Sinead Bovell and Danny Postma discuss the transformative impact of artificial intelligence on the world of modeling, online creation, and self-representation. From the rise of AI-generated photos to the democratization of creativity, they discuss the potential of AI in shaping the future of digital expression. Topics Covered: 00:00 - Introduction 03:08 - The key insight 08:00 - The photo studio of the future 09:44 - Programs and models behind deep fakes 10:58 - How the technology is used today 12:36 - How real is today’s content? 15:29 - The cost of a virtual model 17:13 - Industry benefits 19:28 - Market appetite 23:25 - Evolving tech 25:15 - Unlocking a new wave of creativity 28:38 - Future predictions 30:23 - Keeping up with tech 32:02 - Finding a moat 34:09 - Stacked AI models 35:25 - Running your own GPUs and models 37:33 - Product ideas Resources: Find Danny Postma on Twitter: https://twitter.com/dannypostmaa Headshot Pro, ProfilePicture.Ai plus all of Danny’s projects at: https://www.postcrafts.com/ Find Sinéad Bovell on Instagram: https://www.instagram.com/sineadbovell/?hl=en   Stay Updated:  Find a16z on Twitter: https://twitter.com/a16z Find a16z on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures. Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

There is arguably nothing that impacts our daily lives more than consumer technology. This technology can drive our ability to change careers, build an audience, or feel understood.  And in this episode, listeners get a sneak peek into our new consumer series, Field Notes, where a16z’s very own Connie Chan speaks with the builders, creators, and investors behind the technology that shapes our daily lives. If you like these segments, you can find the full episodes at a16z.com/fieldnotes. Topics Covered: 00:00 - Introduction 02:13 - Chris Schroder 08:15 - Brian Wong 15:35 - Tracy Sun 23:03 - Deb Liu 30:56 - Susan Plagemann Resources:  Find the full series: https://a16z.com/fieldnotes Find Connie on Twitter: https://twitter.com/conniechan Deb's Part 1:  https://www.youtube.com/watch?v=Is2pm06MNt8 Deb's Part 2: https://www.youtube.com/watch?v=osJp6S66u2U Chris's episode: https://www.youtube.com/watch?v=Zux1wVirUjs   Stay Updated:  Find a16z on Twitter: https://twitter.com/a16z Find a16z on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures. Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

with @amandacassatt @kimbatronic @smc90 All about marketing, and web3 -- not just for marketers already in or seeking to enter web3, but also anyone doing community marketing/ community management, devrel (developer relations); or simply doing marketing in web2 or classic growth marketing, seeking to understand the latest trends and tactics. With the  author of the new book, Web3 Marketing: A Handbook for the Next Internet Revolution, Amanda Cassatt (who was also the first CMO at ConsenSys, helping bring Ethereum to market; and also founded and leads the pioneering, native web3-marketing agency Serotonin). Also joining this episode to share insights on marketing web3 -- in conversation with host and editor in chief Sonal Chokshi -- is Kim Milosevich, CMO at a16z crypto, where she oversees brand, marketing, events, and communications (and before that was VP of communications at Coinbase, where she took the company through its direct listing while leading internal, policy, product, and corporate communications internationally).  The episode also covers key top of mind questions for web3 builders and others, including how to do community marketing, manage "profiles" in decentralized and open source, and finding your audience... including feedback for product-market fit. And much. much more!  Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

People often say that building a hardware company is like “playing on hard mode”. Building a hardware company during a global pandemic, with the unpredictability of supply chains and markets, is harder than hard. Trying to penetrate the phone market in particular – where only a few players own almost all the market share – is REALLY hard. In today’s episode we chat with Carl Pei, founder of Nothing. Between Nothing and previously co-founding OnePlus, Carl has twice managed to do what many others have failed to do. Nothing has sold over 1m units and built a team of over 400. In this episode, Carl chats with us about why he’s at it again, what it takes to successfully build hardware, and how he thinks about making technology fun again. Timestamps: 02:11 - The hardware market 02:53 - Breaking into the phone market 05:19 - Securing factories and stakeholders 07:39 - Differentiating products 10:32 - Hardware design 11:53 - Strengthening software proposition 16:04 - Table stakes 17:49 - Marketing and Youtube 19:34 - Underestimating the value chain 21:50 - Manufacturing 23:27 - Supply chain 26:05 - Remote work 27:36 - The future of hardware 30:45 - Breakthrough hardware 32:35 - Making tech fun again Resources: Nothing website: https://us.nothing.tech/ Nothing’s Youtube channel: https://www.youtube.com/@NothingTechnology Find Carl on Twitter: https://twitter.com/getpeid Find Nothing on Twitter: https://twitter.com/nothing Nothing’s recently launched Ear (2): https://us.nothing.tech/products/ear-2 Stay Updated:  Find a16z on Twitter: https://twitter.com/a16z Find a16z on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures. Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

You’ve probably heard of ‘Lil Miquela. The 19 year-old Brazilian-American influencer has millions of followers and has partnered with the likes of Samsung and Prada. But despite capturing the hearts of many, she’s not real.  But you probably haven’t heard her origin story. In this episode we take a trip back to 2016, to a world that looked much different to today, together with two of Miquela’s creators – Trevor McFedries and Isaac Bratzel – cofounder and Chief Design and Innovation Officer of Brud at the time. We learn what inspired the experiment and what early signs indicated that Miquela was not just a novel idea. In a world where spinning up an influencer, we learn what it took to capture mindshare, the pushback they’ve received, what a “scalable influencer” means, and what they think is to come.   Resources: ‘Lil Miquela on Instagram: https://www.instagram.com/lilmiquela/ ‘Lil Miquela on Youtube: https://www.youtube.com/channel/UCWeHb_SrtJbrT8VD-_QQpRA Find Trevor on Twitter: https://twitter.com/whatdotcd?lang=en Find Isaac on Twitter: https://twitter.com/izykbenjamin Find Brud on Instagram: https://www.instagram.com/brud.fyi Isaac’s new avatar company: https://www.avataros.com/   Timestamps: 00:00 - Introduction 02:18 - The key insight 04:05 - A new breed of influencers 06:25 - Miquela’s aesthetic 09:30 - Early signs of success 13:01 - Narrative and fan engagement 16:45 - The technology 18:14 - Expanding past Miquela 22:34 - Traction and generative AI 26:45 - A new reality 31:55 - Early pushback 33:38 - Misunderstanding reality 36:23 - Fear of new technologies 37:47 - New technological unlocks 41:13 - Scalable influencers Stay Updated:  Find a16z on Twitter: https://twitter.com/a16z Find a16z on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures. Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Over the last decade, we’ve seen the marketplace model evolve and grow, and this year a16z is back with our fourth edition of the Marketplace100 – a ranking of the top private marketplaces by GMV – giving a unique window into what may be to come. This year’s list features nearly three dozen newcomers, including marketplaces for refurbished electronics, precious metals, and sustainably raised meat. And in this episode, we break down key trends from the report together with a16z’s Consumer partners Connie Chan, Olivia Moore, and Zach Cohen. If you’d like to see the full ranking of the largest consumer-facing marketplace startups and private companies, you can find the full report at https://a16z.com/marketplace-100. Resources: Find the full Marketplace 100 report: https://a16z.com/marketplace-100 Find Connie on Twitter: https://twitter.com/conniechan Find Olivia on Twitter: https://twitter.com/omooretweets Find Zach on Twitter: https://twitter.com/zachcohen25 Topics Covered: 00:00- Introduction 02:28 - Why marketplaces?  05:18 - What metrics matter 07:55 - Newcomers on the list 09:49 - Entertainment and personalization 13:46 - Curated marketplaces 14:47 - Trust and safety 21:23 - Mental health trends 22:42 - Untapped supply 24:40 - Disintermediation 27:42 - Transient vs foundational trends 31:33 - Companies entering the category 36:52 - Sleeper categories for 2024   Stay Updated:  Find a16z on Twitter: https://twitter.com/a16z Find a16z on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures. Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

It’s both easier and harder than ever to build a successful podcast. In this episode, we chat with Sriram and Aarthi from the Good Time Show, who ventured into the world of audio peak pandemic and have since interviewed the likes of Elon Musk, Calvin Harris, and Naomi Osaka. We get their perspective on how to succeed in this competitive landscape, differentiation and the sliding scale of entertainment and information, the difference between an audience and a community, podcast analytics and how they’re changing, and even what Sriram has learned from his frontrow experience at Twitter recently. Topics Covered: 00:00 - Intro 02:20 - Podcast trivia 06:07 - Starting a podcast 08:45 - Differentiating 13:10 - Information vs entertainment 18:08 - Getting off the talk track 20:40 - Growth and metrics 22:31 - Authenticity 27:10 - Secret sauce of podcasting 28:10 - Advice for new podcasters 29:58 - In-person events 32:06 - Tech as a force for good 34:50 - The next wave of social 37:23 - Creator middle class 41:16 - Podcast infrastructure 42:55 - ChatGPT 45:10 - Swapping lives with a celebrity 52:26 - Your personal monopoly   Resources: Find Sriram on Twitter: https://twitter.com/sriramk Find Aarthi on Twitter: https://twitter.com/aarthir Find Aarthi and Sriram on Youtube: https://www.youtube.com/@AarthiAndSriram Check out the Good Time Show: https://www.aarthiandsriram.com/   Stay Updated:  Find us on Twitter: https://twitter.com/a16z Find us on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures. Stay Updated: Find a16z on YouTube: YouTube Find a16z on X Find a16z on LinkedIn Listen to the a16z Show on Spotify Listen to the a16z Show on Apple Podcasts Follow our host: https://twitter.com/eriktorenberg   Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.